Front Desk Administrator - L3 Business Administrator Apprentice

This role is responsible for providing a professional and welcoming front of house service within the SaIL Centre, acting as the first point of contact for students, staff, and visitors.

The postholder will manage reception operations, visitor access and security procedures, respond to a wide range of enquiries, and ensure visitors receive a positive and efficient experience.

They will provide administrative support across the centre, including coordinating room bookings, maintaining digital timetables and signage, managing stationery, linen, post, parcels, and lost property records, as well as supporting social media activity.

The role also involves assisting with the day-to-day operational readiness of teaching and simulation spaces, ensuring rooms are prepared for use, providing basic audiovisual support, and reporting maintenance or facilities issues as required.

In addition, the postholder will support compliance with health and safety, security, confidentiality, and GDPR requirements, while actively participating in a structured apprenticeship programme, undertaking professional development activities, attending team meetings, and completing required training and assessments.

Training:

The apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. 

Level 3 Business Administrator Standard Behaviour, Skills and Knowledge

Training Outcome:

There is the opportunity to secure a permanent position after successfully completing the apprenticeship. 

Employer Description:

King's is ranked in the top 10 universities in the UK (QS World Rankings 2021) and based in the heart of London. With nine faculties, institutes and schools of study and five Medical Research Council centres, King's offers world-class teaching and research.

Working Hours :
This role is Monday to Friday 9.00 am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience