Data Analysis Apprentice

Key Responsibilities

Data Collection & Management Support the collection, validation and maintenance of quality, performance and compliance data from multiple sources
Assist with organising data sets relating to audits, inspections, incidents, complaints, safeguarding and service outcomes
Ensure data is accurate, complete and stored in line with data protection and confidentiality requirements

Data Analysis & Reporting

Analyse data to identify trends, risks, areas of good practice and opportunities for improvement Support the production of regular quality and performance reports for managers and senior colleagues Help develop dashboards, charts and visual summaries using tools such as Excel, Power BI, Power Automate or similar systems Assist in responding to data requests for internal reviews, inspections or regulatory purposes Quality Improvement Support Work with the Quality Team to support audits, reviews and improvement plans Help monitor progress against quality action plans and key performance indicators (KPIs) Contribute to learning from incidents, complaints and feedback through data analysis

Apprenticeship & Learning

Actively engage in the Data Analyst apprenticeship programme, completing required coursework and assessments Apply learning directly to workplace tasks and projects Attend training sessions, reviews and progress meetings with training providers and line managers

General:

Work collaboratively with colleagues across services, HR and operational teams Communicate findings clearly and appropriately to non-technical audiences Carry out other duties consistent with the role and level of responsibility

Training:

Off-the-job training will follow the time allocations outlined in the Occupational Standard within the workplace.

Training Outcome:

Possibly of full time position upon completion.

Employer Description:

Sunderland Care and Support are a local authority trading company established by Sunderland City Council. We are responsible for delivering a range of social care, health and support services to residents across the city of Sunderland and in the region.

Working Hours :
Mon-Fri 9am-5pm (pending approval)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Interest in data & quality,Confidence with numbers,Willingness to learn,Experience in spreadsheets,Understanding of charts/graphs,Quality & regulatory knowledge