Helpdesk Admin Apprentice

Creating and submitting quotations. Effectively invoicing all works completed. Handling email queries from clients and engineers. Logging of all reactive maintenance callouts on internal systems. Monitoring incoming procurement requests and sourcing efficiently. Producing reports from the internal CAFM system and client portals. Minimum of 6 hours per week spent on apprenticeship work and training.

Training:

You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.

Training Outcome:

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

Employer Description:
Premier specialise in fully comprehensive facilities management, ensuring businesses operate smoothly and efficiently no matter what. From tailored cleaning plans to robust security measures, they offer the full range of facilities management solutions for businesses across the UK.

Working Hours :
Monday to Friday 8am to 5pm.

Skills:
Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Organisation skills,Problem solving skills,Team working