Digital Development Apprentice

Supporting digital development, automation and AI initiatives across the council. Assisting with the planning, coordination and administration of digital projects. Providing first-line support for digital and AI services. Carrying out quality assurance checks on Microsoft Forms and other digital solutions. Creating guidance, training materials and user documentation. Supporting testing activities and helping identify opportunities for service improvement. Working with colleagues across the council to improve digital services and customer experiences. Supporting stakeholder engagement and project communications. Developing business process documentation and workflow diagrams. Completing apprenticeship learning activities and applying your knowledge in the workplace.

Training:

This is an 80/20 apprenticeship, combining practical, on-the-job experience with dedicated learning time. You will spend approximately 80% of your time working alongside the Team, gaining hands-on experience across digital transformation, AI, automation and technology projects.

Off-the-job training will follow the time allocations outlined in the Occupational Standard.
You will work towards the Level 3 IT Solutions Technician Apprenticeship, supported by Althaus and experienced colleagues at Derby City Council.

This approach allows you to apply what you learn directly in the workplace while developing valuable technical, professional and problem-solving skills.

Training Outcome:

You'll be joining a progressive and innovative Digital Development Team that is helping shape the future of digital services in Derby. From AI-powered services and automation solutions to digital transformation projects, you'll gain valuable experience working on meaningful initiatives that benefit both colleagues and residents.
This apprenticeship provides a fantastic foundation for a career in digital development, business analysis, project support, automation or technology delivery.

Employer Description:

Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities

Working Hours :
Monday - Friday , 9am - 5pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative