Junior Office Apprentice

·       Answering incoming telephone calls and directing enquiries to the correct department.

·       Monitoring shared email inboxes and responding to general enquiries.

·       Supporting the Customer Service team with customer updates and administrative tasks.

·       Assisting the Transport Planning team with entering and updating job information.

·       Keeping internal systems and spreadsheets accurate and up to date.

·       Communicating with drivers, customers and other departments when required.

·       Supporting with filing, scanning, document preparation and general office administration.

·       Assisting with HR administration, including employee records, training information and holiday documentation.

·       Helping to prepare reports and collect information for the management team.

·       Learning how different departments work together to support the daily transport operation.

·       Completing apprenticeship coursework and attending any required training sessions.

·       Carrying out other reasonable administrative duties as required.

Full training and ongoing support will be provided.

Training Outcome:

Opportunity to develop into a full time position and participate in further work-based learning

Employer Description:

Tyldesley Distribution Services Ltd. is a family-owned and managed company with more than 40 years of experience in the transport industry. Our founding ethics and principles still hold strong today.

We are looking for an enthusiastic and reliable Office Junior Apprentice to join our busy transport office.

This is a varied role that will provide experience across several areas of the business, including Customer Service, Transport Planning Administration and HR Administration. The successful candidate will gain a full understanding of how the office operates while working towards a Business Administrator Level 3 qualification.

The position is ideal for someone looking to begin a long-term career within an office, customer service, administration or transport environment.

We are happy for the successful candidate to start working with us before the apprenticeship course officially begins.

Working Hours :
Monday - Friday 9am to 5pm

Skills:
Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Willingness to learn