Apprentice Technical Sales & Operations Assistant

As an Apprentice Technical Sales & Operations Assistant, you will gain experience across all areas of the business. No two days are the same, and you will work closely with experienced colleagues to develop your skills.

Your responsibilities will include:

Providing first-line technical support to customers by telephone and email. Assisting customers with product selection and technical enquiries. Preparing quotations and processing customer orders. Supporting the technical sales team. Receiving, checking and booking in deliveries from suppliers. Picking, packing and dispatching customer orders. Maintaining accurate warehouse stock and ensuring products are stored correctly. Assembling and configuring products where required before dispatch. Managing product returns (RMA), including testing items and liaising with suppliers. Listing new products and maintaining product information on the company website. Keeping product descriptions, specifications and images up to date. Supporting general office and warehouse operations as required.

What We're Looking For

We are looking for someone who is:

Enthusiastic and willing to learn. Interested in technology, CCTV, networking or electronics. Friendly and confident when speaking with customers. Organised with good attention to detail. Comfortable using computers and learning new software. Able to work both independently and as part of a small team. Reliable, punctual and professional.

Training:

CCTV Global is committed to providing full Apprenticeship training alongside Weir Training with ongoing support throughout the programme. The successful apprentice will gain hands-on experience across multiple areas of the business, including technical support, sales, warehouse operations and e-commerce, developing a broad understanding of the industry.

This role offers an excellent opportunity to build valuable industry knowledge while working towards a nationally recognised qualification. The apprentice will be supported by experienced colleagues and their training provider to develop the skills, knowledge and behaviours required for a successful career within the sector.

Training Outcome:

Permanent position within the company and additional responsibility.

Employer Description:

CCTV Global London Ltd is a growing distributor of CCTV, intruder alarm and networking products, supplying both trade professionals and end users throughout the UK. We pride ourselves on providing excellent customer service, technical expertise and high-quality products from leading manufacturers.

 

This is an excellent opportunity for an enthusiastic and motivated individual to start a career in the electronic security and networking industry. Full training will be provided, allowing you to develop both technical knowledge and practical business skills.

 

Working Hours :
Monday to Thursday, 09.00 to 17.30 Friday, 09.00 to 17.00.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Understanding of computers,Understanding of networking,Interest in CCTV and alarms