Business Administration Apprentice - Logistics

Daily duties will include (but not be limited to):

Dealing with customer enquiries through telephone/email Following up on enquiries made via the website Deal with stock enquiries Administrative tasks within the office

To efficiently undertake basic administration and clerical duties, which may include:

To support the business in general administrative duties, which enable us to manage our clients effectively To locate orders within the warehouse and prepare for dispatch To support the team in maintaining accurate, timely stock management database records To answer/deal with queries, both face-to-face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner To meet and greet visitors as required Provide support to fellow members of the team

Training:
You will study the Level 3 Business Administrator Apprenticeship Standard The programme is based on end point assessment

Training Outcome:

Ideally, the apprentice will be offered a full-time permanent role within Velta on completion of the apprenticeship.

Employer Description:

Trusted since 1999, Velta delivers reliable, flexible freight and fulfilment solutions across the UK, Europe and beyond.

From air, sea and road freight to warehousing, customs clearance and e-commerce fulfilment, we help businesses streamline their supply chains.

With over 25 years of experience, strategic locations near major ports and AEO/CFSP status for faster processing, we tailor every solution around your needs making logistics simpler, faster and more cost-effective.

Working Hours :
Monday - Friday, 09.00am - 5.00pm 1 hour lunch (unpaid).

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative