Business Admin Apprentice

Main Duties and Responsibilities

To be accountable to a supervisor but organise own work to complete tasks on time following agreed instructions and procedures, ensuring that deadlines are met and work time is used effectively. To respond to customer enquiries by email and telephone for example taking bookings and providing standard verbal and written responses to the required standard. To carry out a range of administrative and clerical duties which could include: undertaking standard interrogation and interpretation of data for use by others creating and formatting documents, for example spreadsheets, simple databases, mail merge documents and powerpoint presentations responsibility for effective file management including storage, retrieval and location entering data to established systems, checking for accuracy and logic, identifying errors and ensuring output is to the required standard, enabling accurate and timely reports to be run receiving and balancing financial transactions and producing reports in line with agreed procedures and processes organising meetings and taking minutes ensuring these are accurate with agreed actions providing customers with standard information in response to internal and external enquiries, face to face, by letter, email or via other electronic systems cash handling, receipting cheques and recording such transactions in line with agreed procedures and processes being responsible for stock control and requesting supplies, raising orders for limited amounts To gather evidence and prepare for submission a portfolio of evidence demonstrating that the competence, performance, knowledge and other criteria have been met for NVQ Level 3 in Business Administration. To attend regular progress review meetings for guidance, encouragement and support and be involved in the evaluation of the apprentice scheme to inform its future development. To be flexible, in relation to approach to work commitments and tasks.

Health & Safety
Employees are required to work with their employer to ensure a working environment which is safe and without risks to the health, safety and welfare of employees, and others who may be affected, in accordance with the Health and Safety at Work Act, associated regulations and the Corporate Health and Safety Policy.

FOOTNOTE

This Job Description summarises the major responsibilities of the post.  It is not intended to exclude other activities, nor future changes from the post holder’s responsibilities.

Training:

The successful applicant will attend day release at Burnley College. 

Training Outcome:

Opportunities may be available for permanent employment or a degree level apprenticeship on completion of the apprenticeship. 

Employer Description:

Burnley Borough Council is an award-winning local authority that is proud to invest in the development of its people. We are committed to helping employees build rewarding careers through structured learning and development opportunities, tailored support and ongoing professional growth. As part of our team, you will be supported by an experienced workplace mentor and have the opportunity to gain experience across a range of service areas, developing a broad understanding of local government and the services we provide to our community. This role offers excellent opportunities for future career progression, including the potential to move into specialist areas and continue your professional development through further qualifications and training. If you are motivated, eager to learn and looking to build a long-term career, Burnley Borough Council can provide the support and opportunities to help you succeed.

Working Hours :
Flexi-Time - Within needs of service. Hours will be agreed once an offer has been made.

Skills:
Communication skills,Attention to detail,Administrative skills,Team working