Logistics Administrator Apprentice

Answering customer calls, liaising with service partners for queries in an efficient and timely manner Ensuring the delivery of a quality customer experience on each communication Communicating with suppliers to give our customer relevant updates and information Understanding the customer's needs and requirements and adapting an appropriate approach accordingly Responding to all calls and emails in a timely manner and to a high standard Booking on jobs Assisting customers with the company website Liaising with drivers Giving support to the Manager and sales staff as needed Be proactive under pressure, show initiative in finding solutions for customers Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do Assisting with warehouse / fulfilment pick and pack orders

Training:
Remote Learning 6 hours off the job training delivered by Starting Off

Training Outcome:

Full time position on successful completion of the apprenticeship.

Employer Description:

My client is an established but expanding courier business with an additional six offices in the Midlands and Southeast. They pride themselves on offering a high level of customer service with a positive attitude towards their work and are now actively looking for a motivated, eager individual to join them as a Business Administration Apprentice in their logistics team.

Working Hours :
Monday - Friday 9.00am - 5.00pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative