Business Administrator Apprentice

Support the sales team with day-to-day administration and customer enquiries Manage partner and merchant onboarding from initial contract through to successful deployment Send and manage DocuSign onboarding documentation for partners and merchants Process terminal, hardware and EPOS orders accurately and efficiently Ensure partners and merchants are correctly configured within the EIT Payment Hub platform Maintain partner records, commission structures and onboarding documentation Conduct concierge setup calls for new EPOS customers, providing training and ensuring successful implementation Support merchants during onboarding via AgentHub (Worldpay), Cashflows and Revolution for Clover Build strong relationships with partners, merchants and suppliers Manage customer renewals and proactively identify opportunities to upsell additional products and services Handle acquiring contract administration, chasing outstanding documentation where required Liaise with internal departments to ensure projects are completed efficiently Provide first-class customer service throughout the customer journey Assist with general office administration and support business requirements as requested by your line manager

Training:

The training will be delivered weekly / bi-weekly through MS Teams from the workplace.

Training Outcome:

On successful completion of the Business Administration Level 3 Apprenticeship, candidates will be encouraged to apply for a fulltime  Sales and Account Manager post.

Employer Description:

EIT is a fast-growing technology company specialising in EPOS, payment solutions and managed technology services.

Working Hours :
Monday to Friday, 9:00am - 5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working