Business Development Degree Apprentice

Lead management and qualification

Provide a timely and professional response to inbound enquiries received through website forms, marketing campaigns and other lead generation activities Assess and qualify inbound opportunities to understand customer requirements, purchasing potential and suitability of First Intuition programmes Route opportunities to the appropriate Customer Manager, Business Development representative or regional team member Ensure all lead interactions are recorded accurately within HubSpot Track lead progress through the sales pipeline and support follow up activity where required Help improve enquiry response times and conversion rates across the business

Business development activity

Support national business development initiatives aimed at increasing employer and student engagement. Conduct targeted outbound prospecting activity to organisations that may benefit from First Intuition services Research potential employers, sectors and market opportunities to identify new business prospects Assist with the development of employer outreach campaigns in collaboration with marketing and sales colleagues Support networking, employer engagement and promotional events where required Develop confidence in conducting professional business conversations across telephone, video and face-to-face channels

Dormant opportunity reactivation

Identify dormant leads and historic opportunities within HubSpot Create and deliver structured re-engagement campaigns aimed at reigniting conversations with prospective employers and students Work closely with Customer Managers to support conversion of reactivated opportunities Monitor and report on reactivation performance and conversion outcomes

CRM and data management

Maintain accurate and timely records within HubSpot Support good CRM discipline across sales and customer management teams Ensure new leads, contacts and opportunities are recorded correctly and consistently Assist with reporting on lead sources, conversion rates and sales activity Support ongoing improvements to CRM processes and lead management workflows

Marketing and commercial alignment

Work closely with the marketing team to understand ongoing campaigns and promotional activity Support the effective handover of marketing generated leads into the sales process Provide feedback on lead quality, campaign effectiveness and customer insights Help develop case studies, testimonials and customer success stories that support future sales activity Contribute ideas for improving the customer journey from enquiry through to booking

Administrative and project support

Produce accurate reports and updates on lead activity, conversion performance and business development outcomes Maintain records of customer interactions and follow up actions Support commercial projects and initiatives as directed by the Head of Commercial (Essex) Attend team meetings and contribute to continuous improvement discussions Undertake additional administrative duties that support the achievement of commercial objectives

Training:
On-the-job training and mentoring from marketing and business development team Some on site training at Middlesex university (accommodation will be paid for by employer - approx 5 days a year) Most lessons will be online Time in work for degree assignments

Training Outcome:

Business Development Executive.

Employer Description:

First Intuition is a premier provider of professional services training including accountancy training and apprenticeships

Working Hours :
Monday to Friday 8.30am to 4.30pm at FI Chelmsford offices. 3 days office-based. 1 day remote working or field activity. 1 day allocated to degree study.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Commercial awareness