Business Administrator Apprenticeship

The Business Administration Apprentice will provide administrative support across all areas of the business, helping to ensure the smooth day to day running of the office. Working alongside the Manpower and Operations teams, the successful candidate will develop a broad range of administrative, organisational and communication skills while gaining valuable experience within a global workforce solutions business. This role offers the opportunity to build a strong foundation in business administration while supporting key operational processes that help deliver exceptional service to clients and contractors worldwide.

Key Responsibilities:

Provide general administrative support to the office team. Answer telephone calls professionally, directing enquiries to the appropriate team members. Update and maintain internal databases, CRM systems and recruitment platforms. Assist with candidate registration, onboarding and associated administrative processes. Check, process and maintain candidate compliance documentation in line with company and client requirements. Support the Manpower team with interview scheduling, candidate communications and recruitment administration. Prepare, issue and track Independent Contractor Agreements, ensuring timely completion and return. Receive, audit and process contractor timesheets and expense claims accurately and within required timescales. Assist with arranging travel, accommodation and training bookings for contractors and employees where required. Track the contractor booking lifecycle from initial placement through to completion, supporting any changes, extensions or cancellations in collaboration with the Manpower team. Coordinate Certificate of Sponsorship (CoS) applications for Skilled Worker Visas, tracking progress and providing updates to candidates and internal stakeholders throughout the process. Support payroll administration by ensuring contractor documentation, timesheets and related records are complete and submitted accurately. Order office supplies and maintain appropriate stock levels. Maintain accurate records while ensuring all company, client and candidate information is handled confidentially and in accordance with GDPR and company policies. Undertake any other reasonable administrative duties to support the wider business as required.

Training:

You will be working towards a Level 3 Apprenticeship Standard in Business Administrator.

This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace.

You will be expected to attend Cornwall College St Austell on a fortnightly basis, with additional attendance if functional skills are required.

Training Outcome:

Upon successful completion of the Level 3 Business Administration Apprenticeship, WTS Energy will consider offering the successful candidate a permanent position within the organisation. This provides the opportunity for long-term career stability, clear progression pathways, and ongoing professional development within the business. 

Employer Description:

WTS Energy is a global consultancy and workforce solutions provider supporting the Offshore Oil & Gas, Renewable Energy and wider Energy sectors. They specialise in consultancy, recruitment, Employer of Record (EOR), manpower and workforce management services,
helping their clients source, mobilise and manage highly skilled personnel for projects around the world. With a strong focus on compliance, safety and service excellence, they work closely with clients and professionals to deliver efficient, reliable workforce solutions across every stage of the project lifecycle. Their expertise spans consultancy, recruitment, Employer of Record (EOR),
payroll and compliance services, ensuring their clients receive seamless support while maintaining the highest industry and regulatory standards.

Working Hours :
Monday to Friday, 08:30 - 17:30.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience