Apprentice Independent Living Officer

Build customer relationships Carry out wellbeing checks Support independence Complete support plans Signpost to services Work with partners Support activities Carry out health & safety checks Maintain records

Training:

Housing and Property Management Level 3.

Training takes place in the workplace with monthly 1:1 support sessions on Teams, online workshops every 6 - 8 weeks, and 8‑weekly reviews with your manager and Development Coach. You’ll also complete 6 hours of paid off‑the‑job learning each week as part of your apprenticeship commitments.

Training Outcome:

After completing the apprenticeship, you’ll be ready to take the next step into housing, wellbeing or community support roles. Many apprentices progress into Independent Living Officer, Tenancy Support, Community Engagement, or wider housing and customer service roles across Calico. You may also choose to work towards higher‑level housing qualifications and continue developing specialist skills for a long‑term career in the sector.

Employer Description:

The Calico Group is a not‑for‑profit organisation providing housing, support, healthcare, employability and construction services across Lancashire. Calico Homes delivers safe, high‑quality and affordable homes, working closely with customers and communities to help them thrive. Across the Group, teams are committed to creating positive change, supporting people, and building stronger neighbourhoods. As an employer, Calico offers a supportive culture, strong values and a focus on developing future talent through meaningful apprenticeship opportunities.

Working Hours :
Monday - Friday, working hours TBC

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working