Apprentice Business Administrator - Level 2

Outbound calling — making high‑volume outbound calls, answering inbound calls, taking messages and directing queries to relevant departments Client & candidate support — providing professional office support, maintaining strong relationships with drivers and clients, and ensuring departmental compliance Compliance checks — completing Right to Work checks and ensuring all documentation meets legal and company standards.
Job advertising — creating, updating and posting job adverts across multiple platforms CRM accuracy — ensuring all candidate and client data is correct, compliant and up to date Talent sourcing — using CRM and ATS systems to identify suitable drivers and candidates Payroll support — assisting with payroll queries, timesheets and weekly driver submissions Terms of Business — checking, updating and sending Terms of Business for the Driving Division Rate card updates — maintaining accurate rate cards within the CRM Client education — informing clients about services, products and recruitment solutions Team support — assisting wider recruitment teams when required, including bookings, interview coordination and candidate registration

Requirements

Fast‑paced working — ability to work confidently in a busy, high‑volume recruitment environment Multitasking — able to manage multiple tasks and priorities effectively Attention to detail — accuracy in compliance, data entry and documentation Organisation — strong organisational skills and ability to structure workload Willingness to learn — motivated to develop skills within a 360 recruitment role GCSE requirements — GCSE English & maths at grade 4/C or above, or willingness to work towards these Driving licence or commute valid UK driving licence or ability to commute daily to Head Office Outbound calling confidence must be confident making outbound calls as this is a core part of the role

Training:
Business Admin Level 2 Apprenticeship Standard End Point Assessment English and maths functional skills, if required, which will be delivered via online training sessions for 1 hour per week
Training schedule has yet to be agreed Details will be made available at a later date

Training Outcome:
Level 3 Business Admin Apprenticeship 

Employer Description:

Established in 2008, we’re an independent UK recruitment agency built on lasting relationships and trusted partnerships. We believe recruitment is commercial matchmaking with a twist of innovation combining people-first values with modern technology to deliver the right talent, fast. Our focus is simple: provide a high-calibre, customer-centred service that supports every client’s unique needs.

Working Hours :
Monday to Thursday 8.30am- 5:30pm Friday 8:30am- 12:30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Confident Telephone Manner