Apprentice Pharmacy Services Assistant (Level 2)

Handling customer queries with confidence Collection of prescription charges / checking patient exemption statements Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record / logbook Ensuring that all dispensary equipment is kept clean and in good working order Maintaining full and accurate records of all dispensing transactions Ordering and unpacking drugs and dressings Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser Taking orders for repeats and dealing with queries from district nurses and support staff Using the computer to keep records up to date Dealing with queries from patients regarding their prescriptions Handling controlled drugs (and keeping a register) Handling prescription money and operating / balancing the till Assisting when required to meet targets in relation to the dispensing doctors' scheme  Assisting in stock checks, control record / logbook

Training:
The standard includes a 20% off-the-job training requirement with Birmingham Metropolitan College The off-the-job training will be delivered from Mathew Boulton College, Birmingham, on a day release basis Apprentices are graded according to their performance in the EPA Upon successful completion, the apprentice will achieve a Pharmacy Services Assistant Level 2 qualification

Training Outcome:
Potential progression onto the Level 3 Pharmacy Technician apprenticeship Further progression may well be available in other areas within the Pharmacy sector, upon successful completion of the apprenticeship

Employer Description:
A family run and busy pharmacy, servicing the community with help and advice on a variety of health matters. A friendly team with years of experience and knowledge, who are always welcoming and professional in their manner. This employer is always keen to develop their team of loyal staff and have engaged with BMet college over many years.

Working Hours :
Monday 9.00am - 3.00pm, Tuesday 9.00am - 3.00pm, Wednesday 9.00am - 5.00pm, Thursday 9.00am - 3.00pm, Friday 9.00am - 3.00pm, Saturday 9.00am - 1.00pm (Occasional Saturday).

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience