Business Support Apprentice

The role responsibilities outlined below will be practiced, learned, and eventually mastered by the apprentice, under guidance and supervision from the line manager and their colleagues:

To operate routine administrative systems and procedures within the team that specifically supports the operation of the service area To organise meetings and events in liaison with other relevant officers and outside agencies / bodies and take minutes / notes as required To receive, sort and distribute incoming / outgoing mail To provide a frontline customer response service and resolve basic queries To send out routine communications, issue reminders and chase responses To undertake a range of routine tasks specific to the service area, prioritising them as directed and working within approved procedures To undertake routine financial processes including checking stock level and raising orders / requisitions in accordance with approved procedures To check and look after office equipment bringing any issues to the attention of the supervisor

Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship Training will be delivered by Heart of England Training More information about this apprenticeship can be found here:

https://hoet.co.uk/apprenticeships-business-administration/

Training Outcome:

This is a fixed term for 18 months, however this can lead to a permanent position depending on course completion and performance.

Employer Description:

Warwickshire County Council is the local organisation that helps run many important services for people living in Warwickshire. It works to make sure children can go to school, families can get support when they need it, roads are maintained, libraries are available, and vulnerable people receive care and help. The council also provides services for young people, supports people with special educational needs and disabilities (SEND), helps keep communities safe, and looks after public services that improve everyday life for residents across the county.

Working Hours :
Monday - Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience