Trainee Insurance Administrator Apprentice

Assist with preparing accurate, efficient and compliant client paperwork for motor, home and related personal lines insurance products Handle customer enquiries by telephone, email and in person in a courteous, efficient and accurate manner Deliver a high standard of customer care in line with company values and regulatory expectations Maintain accurate client records, databases and filing systems Assist Insurance Advisors with their day-to-day tasks Help prepare quotations and client reports Liaise with insurers to obtain information and documentation where required Provide effective administrative support to help the team deliver an exceptional service to customers Shadow experienced colleagues to learn about insurance products, processes and client servicing Participate in regular training and industry learning opportunities Develop your knowledge of insurance compliance requirements and company procedures Learn how to handle customer information responsibly in accordance with GDPR and data protection requirements Schedule meetings and assist with managing calendars Sort and distribute post and manage franking Answer the telephone and greet visitors to the office Provide support to colleagues across the office Undertake any other reasonable duties as requested

Training:

The Level 3 Apprenticeship in Business Administration includes:

Level 3 Apprenticeship in Business Administration Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the apprenticeship.

Training Outcome:

This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.

Employer Description:

Hedon Insurance are part of a London-based group of companies that has been operating for over 50 years, providing an excellent opportunity for someone looking to begin a long-term career in a professional environment. There is also potential for future career development and opportunities to work in London or within other offices across the Ashley Page Group of Companies.

Working Hours :
Monday to Friday, 9am to 5pm

Skills:
Communication skills,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative