Administration Apprentice

The Administration Apprentice will primarily be dealing with telephone enquiries and referring them to the appropriate person, whilst ensuring that all communications with insurers or customers are accurately recorded on file, or electronically, as per the Firm’s usual procedures. Other duties will include:

Inputting new business, amendments, and renewals on the system Maintaining accurate records Keeping hard-copy records on customer files Working in accordance with the firm’s standard procedures Compiling documentation for clients’ policies Liaising with Insurers, other company staff and claims handlers Assisting customers with day-to-day general enquiries Providing general office administration Supporting the accounts team

Training:

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12-days at the PETA training centre in Cosham. You will be supported every 6-weeks with visits from your PETA Learning & Development Coach.

Training Outcome:

Addingstone Insurance are one of PETA’s leading employers with a history of successfully recruiting, supporting and retaining apprentices for many years. Their apprentices are given the same opportunities as any other staff member (such as away days and conferences), ultimately demonstrating what the rest of their career with Addingstone would look like. Addingstone’s apprentices are nurtured through their development by staff who understand that an apprenticeship is a crucial and unforgettable stage of their career.

There is the intention for a full-time role to be offered to the suitable and successful candidate upon completion of the apprenticeship.

Employer Description:

Addingstone Insurance Solutions Ltd are a professional Commercial and property insurance broker, providing advice and bespoke insurance to both large corporate and smaller sized businesses as well as property owners throughout the UK. Addingstone Insurance have been trading for 14 years and is a young and ambitious company who won Broker of The Year at the Modern Claims Awards 2017. They are thrilled to have won the 'Commercial Lines Broker Claims Team of the Year' at the National Insurance Awards 2022.

Working Hours :
Monday to Friday 09:00 - 17:00 with 1-hour unpaid for lunch.

Skills:
Able to liaise,Develop relationships,Strong communication,Confident telephone skills,Experience with MS package,Accurate data input