Apprentice Long Term Condition and Prescribing Support Care Coordinator

In this varied and fast-paced role, you will play a key part in helping patients access the care they need. You will:

Support patients with long-term conditions by inviting them for reviews, tests, and appointments Help manage repeat prescriptions and respond to routine medication queries Contact patients by phone, text, or email to arrange follow-ups and provide updates Keep patient records accurate and up to date using the clinical system Work closely with pharmacy and clinical teams to keep services running smoothly

You won't be expected to make clinical decisions full training and clear guidance will be provided, making this an ideal stepping stone into healthcare.

Training:

Business Administrator Level 3.

Training Outcome:

This is a new role for the practice and it is anticipated that the apprentice would progress into the full-time role on completion of the apprenticeship.

Employer Description:

Horizon Healthcare are a friendly City centre GP practice with a diverse population of over 29,000 patients.

We have three GP Partners supported by dedicated teams of Salaried GPs, Urgent Care Practitioners, Clinical Pharmacists, Practice Nursing Team and Mental Health Practitioners. We are backed up by excellent management and administration teams.

We have 70+ employed staff.

Working Hours :
Monday to Friday 7.5 hours per day 8am to 4pm - negotiable

Skills:
Communication skills,IT skills,Problem solving skills,Analytical skills,Team working,Clear, polite telephone manner,Competent in use of Office,Competent in use of Outlook,Time management,Interpersonal skills,Ability to follow policy,Ability to follow procedures