Customer Services Apprentice

Manage customer orders and enquiries Deliver a professional, efficient, and solution-focused service Build strong relationships with customers and internal teams Support our commitment to excellence in customer experience

What you’ll gain As an apprentice, you will:

Learn from experienced colleagues and industry experts Develop role-specific technical and professional skills Gain valuable workplace experience alongside formal training

Training:
South Devon College Long Road Paignton 1 Day per week

Training Outcome:

Customer Services Advisor - Ambition to work with multi million pound business. Part of a large organisation - employee over 1200 employees in the UK with sites all over. Career development opportunities are huge.

Employer Description:

We’ve been designing and manufacturing high performance sealing systems for over 45 years. Our intumescent seals are a vital part of a fire door assembly, helping to defend buildings against the spread of fire. Our smoke seals restrict smoke movement around a building - giving people time to escape, and reducing property damage.
We aim to be the best in the world in our sector. We’ve built a strong reputation for design innovation; and for producing the highest quality sealing systems embracing acoustic, smoke, fire and thermal containment; as well as accessibility. Our dedicated R&D and testing facilities rigorously put our sealing systems through their paces — enabling us to enhance product form and function. Respected throughout the industry for our technical expertise, we play an active role in helping to shape standards and best practice and providing an excellent customer service experience.

Working Hours :
Monday - Friday 8.30am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills