Finance and Service Account Apprentice

Day-to-Day Activities:

Managing customer accounts, payments and credit control activities.
Maintaining accurate customer and account records.
Supporting service administration, quotations and order processing.
Providing excellent customer service and resolving queries.
Supporting Service Technicians and internal stakeholders with relevant account and service information.
Producing reports and management information to support business decision-making.

Training:

On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Training Outcome:

We always aim to create progression pathways for successful apprentices in our teams.

Employer Description:

A family company with committed staff. A network of professional partners. This is this basis on which Winterhalter develops solutions for commercial warewashing. For the benefit of our customers all over the world.

We work with many of the country’s leading pub, restaurant, hotel, supermarket, coffee shop and casual dining groups.  In addition we’re proud to supply a large proportion of the very demanding Michelin starred restaurants and chefs around the UK who command exceptional wash results.

Working Hours :
Monday to Friday 8.30am to 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working