ICT Apprentice
Providing first-line IT support to colleagues
Setting up and maintaining computers, laptops and other IT equipment
Supporting users with hardware and software issues
Installing and configuring software and applications
Assisting with user accounts, passwords and access permissions
Troubleshooting technical problems and escalating issues where required
Supporting the maintenance of IT systems and equipment
Helping to keep IT records and documentation up to date
Supporting cyber security and data protection procedures
Learning about networks, operating systems and cloud-based technologies
Training Outcome:
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.
Employer Description:
Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.
Working Hours :
Monday to Friday. Full-time position.
Skills:
Communication skills,IT skills,Customer care skills,Logical,Team working