IT Support Apprentice

Provide technical support to end-users at the Keighley factory and remote support to users at the Romania, Mexico, and India sites Troubleshoot hardware, software, and network issues, ensuring timely resolution to minimise downtime Install, configure, and maintain IT equipment, including desktops, laptops, printers, and networking devices Perform regular system maintenance tasks, such as software updates, antivirus scans, and data backups Collaborate with the IT team to develop and implement IT policies, procedures, and best practices. Assist with IT projects, such as system upgrades, migrations, and deployment

Training:

Why choose our Azure Cloud Support Specialist Apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:
Once qualified you may move into IT Engineer Potential of international travel

Employer Description:

Teconnex are a global leader in providing engineered clamping solutions for the emissions market while investing in new joining technology. Teconnex have their UK head office in Bradford and have offices in India, Mexico, China & Romania with potential to travel in the future.

Working Hours :
Monday - Thursday, 8.15am - 5.00pm and Friday, 8.15am – 3.30pm

Skills:
Communication skills,IT skills,Organisation skills,Problem solving skills