General Manager

General Manager- “Premium leisure and wellbeing”

Location:             Guernsey

Salary:                  £60,000+

An exciting opportunity has arisen for an experienced General Manager to lead a premium leisure and wellbeing venue. This is a hands-on leadership role, responsible for delivering outstanding guest experiences, driving commercial performance, and ensuring smooth day-to-day operations across the business.

Key Duties

Lead the overall operation of the venue, ensuring exceptional standards across all areas.Inspire, manage, and develop a high-performing team.Oversee guest experience, service quality, and operational delivery.Drive revenue growth through strong commercial awareness and creative initiatives.Manage budgets, payroll, rotas, stock control, and cost efficiency.Ensure full compliance with health & safety, licensing, and operational procedures.Work closely with senior leadership on strategy, planning, and business performance.Support events, programming, and partnerships that enhance the venue offer.Maintain a visible, hands-on presence across the site.

Requirements

Proven experience as a General Manager, Operations Manager, or similar leadership role.Background in premium leisure, hospitality, wellbeing, health club, or lifestyle venues.Strong leadership skills with the ability to motivate and develop teams.Excellent commercial and financial awareness.Confident communicator with strong problem-solving skills.Highly organised with the ability to manage multiple priorities.Hands-on approach with a strong focus on service excellence.Flexible to work evenings, weekends, and busy event periods.Strong understanding of compliance, standards, and guest journey delivery.

Experience Required

Minimum 3 years’ management experience in a premium leisure, hospitality, or wellbeing environment.Experience overseeing operations, team performance, and service standards.Track record of improving performance, profitability, and guest satisfaction.Experience managing rotas, stock, budgets, and day-to-day operational controls.Previous exposure to high-end customer-facing environments is highly desirable.

For more details on this and other roles across Leisure, Fitness and Visitor attractions contact david@corecruitment.com or cal David Allen ON 023077902666