Front of House Manager
GUEST RELATIONS & EVENTS MANAGER
ABINGDON
UP TO £35,000 + EXCELLENT BENEFITS + EVENTS + LONG-TERM CAREER
THE OPPORTUNITY:
Are you a Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or Duty Manager looking to transfer your hospitality experience into a unique client-facing career?
We’re recruiting for a highly respected specialist business that has become one of the world’s leading names in Aviation and Military Fine Art. Working with collectors across the UK and internationally, the company also attends prestigious airshows, exhibitions and military events.
This is not a traditional sales position, and previous sales experience is not required. The company is looking for someone from a hotel or hospitality background who understands exceptional service, builds relationships naturally and can manage the complete client journey.
You’ll join a friendly team of 14 people in a stable, long-established business where many employees have built successful careers.
THE ROLE:
Build relationships with new and existing collectors
Provide a polished, highly personal client experience
Understand clients’ requirements and recommend suitable artwork
Manage enquiries and orders from the first conversation through to delivery
Coordinate worldwide shipping for high-value artwork
Keep clients updated and provide excellent after-sales service
Represent the company at prestigious airshows and exhibitions
Develop relationships with VIP clients, artists and military organisations
Support gallery events and generate new client relationships
Maintain accurate customer and order information
Travel to a small number of UK events each year using company vehicles
THE PERSON:
This role would suit someone currently working as a:
Front of House Manager
Reservations Manager
Hotel Manager
Guest Relations Manager
Front Office Manager
Hotel Duty Manager
Reception Manager
Assistant Hotel Manager
Guest Services Manager
Head Receptionist
Hotel Receptionist
Hospitality Manager
Events Manager or Events Coordinator
Restaurant Manager
You’ll need:
Experience within a hotel, hospitality or premium customer-service environment
Excellent communication and relationship-building skills
A professional, confident and well-presented approach
Strong organisation and attention to detail
The ability to manage several clients, orders and priorities
A proactive approach to resolving customer queries
Confidence speaking with VIP and international clients
Flexibility to attend occasional weekend events planned well in advance
A full UK driving licence
No previous experience in sales, fine art or aviation is required. Full training will be provided.
THE BENEFITS:
Salary up to £35,000
More sociable working pattern than many hotel and hospitality roles
Long-term career opportunity
Friendly and supportive team
Excellent training and ongoing support
Prestigious aviation and military events
Company vehicle for business travel
Varied role combining client service, events and relationship management
Stable business with an excellent reputation and loyal international customer base
If you’re an experienced Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or hospitality professional looking for a new career direction, apply today.
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