Dental Practice Development Manager

A new opportunity has become available for a Dental Practice Development Manager to join a fully private, established clinic located in Barnet, London.

Start date – as soon as possible.

This role is to work full time, exact working days/hours are to be confirmed.

What Your Day Will Look Like

You will:

Thrive in a role built to support a calm, high performing practice, balancing patient experience, team wellbeing and commercial outcomes.Lead day to day practice performance across people, patients & performanceLead and develop the multidisciplinary team, setting clear expectations and ownershipTrack and manage core KPIs including utilisation, conversion, revenue and patient experiencePartner with Treatment Coordinators and clinicians to optimise the patient journeyOversee diary management to balance productivity with a calm, high quality experienceMaintain regulatory compliance and ongoing CQC readinessManage costs, stock and budgets in line with business targetsOwn operational processes, spotting risks early and driving improvementsResolve patient feedback and complaints with care, professionalism and paceSupport local growth through marketing activity and community engagement

Essential Experience

Strong understanding of KPIs, performance management, and commercial targetsStrong understanding of practice level financials including revenue drivers, cost control, and budget oversightConfident, credible leadership style with the ability to motivate, challenge and develop othersExperience handling people matters including performance improvement, absence management, and team developmentOrganised, structured, and solutions focused, with consistent follow throughPatient centred mindset with confidence managing concerns and complaints effectivelyPrevious Dental Management experience (Minimum 5 years)

What You Gain:

The opportunity to lead within a premium, fully digital private dental environment Progression pathways and ongoing development opportunities based on performanceProfessional development support and access to Learning PortalDBS coveredEmployee Referral Scheme with competitive referral rewardsModern, high spec practices and systemsDedicated Treatment Coordinators supporting ethical case acceptance and patient communicationCompetitive salary based on experience and skillset