Engineering Mechatronics Level 3 Apprentice

Role and Responsibilities:

Install, service, repair and maintain food processing, packaging, slicing and baking equipment at customer sites. Diagnose and resolve electrical, mechanical and network-related faults. Provide excellent customer service, technical support and guidance on-site. Build strong working relationships with customers, colleagues and subcontractors. Record service work, repairs, parts used and equipment faults accurately. Ensure all site issues and customer queries are logged and communicated effectively. Manage van stock, tools, equipment and company vehicle to a high standard. Attend customer sites across the Birmingham region, with occasional travel to the Milton Keynes head office. Complete administrative tasks, reports and documentation accurately and on time. Follow all Health & Safety, Quality Management and company procedures. Attend training courses and achieve relevant engineering qualifications. Support business growth by identifying service opportunities and assisting the Service Sales team. Work to company KPIs and Service Level Agreements (SLAs). Take part in overtime, out-of-hours work and overnight stays when required. Carry out additional duties as requested by your line manager.

Training:

The apprenticeship will be delivered over 4 years  through a mix of college learning at James Watt College and workplace training at  Geo Engineering. In Year 1, the apprentice will attend college for 3 days per week on a day release model. In Year 2, this reduces to 1 day per week in college on a day release model. In Year 3, the focus moves to workplace development, with the Skills Coach/Assessor visiting the workplace. In Year 4, the apprentice continues workplace development and completes end-point assessment.

Academic training will take place: James Watt College 
How often training will take place:

Year 1, 3 days per week in college on a day release model;
Year 2, 1 day per week in college on a day release model;
Year 3, workplace development with Skills Coach/Assessor visits;
Year 4, workplace development and end-point assessment.

Training Outcome:

This apprenticeship provides an excellent opportunity for the right candidate to develop a long-term career within GEA. With the support of experienced engineers and ongoing training, successful candidates will have the opportunity to develop their technical skills, gain industry-recognised qualifications and progress within the business.

As experience and knowledge grow, there may be opportunities to progress into more advanced engineering roles, such as Senior Field Service Engineer, Technical Specialist or other engineering positions across the company or within other companies 

Employer Description:

GEA is proud to serve customers around the world in the food, beverage, chemical, pharma, dairy processing, dairy farming and marine industries. Many of these sectors are experiencing tremendous growth given global trends and other socio-economic drivers – contributing to GEA’s solid performance. Our strategy for the coming years, Mission 30, is based on strengthening our position in these key industries by accelerating sustainable, profitable growth and making a positive impact.

Working Hours :
Monday to Friday, 8:00 AM to 4:30 PM, with a 30-minute unpaid lunch break. Please note that there may also be occasions where you will be expected to work evenings, depending on business needs.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Adaptable and flexible,Willing and able to travel