ICT Apprentice

Provide 1st Line IT Support to our clients Monitor and maintain network and server infrastructure Handle calls, service tickets, and email requests through the Service Desk Deliver both remote and on-site technical support Respond quickly to system failures and technical issues Create and maintain process documentation Troubleshoot faults and ensure timely resolution Build and maintain strong client relationships

Training Outcome:

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.

Employer Description:

Creative Networks was established in 2005 by the current Managing Director after having worked in the industry for many years. It became apparent that the way forward for businesses was to offer Managed Services, with the focus of making businesses more efficient. Creative Networks has embraced changes in the IT sector for over 15 years and continues to do so today.

Working Hours :
Monday to Friday, full-time position.

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative