Customer Service Executive

JOIN OUR REBELLION

Our client isn’t just another food company — they’re leading a revolution in sustainable, ethical, plant-based food.

With a strong commitment to animal welfare, environmental sustainability, and better health, their mission is to make reducing meat consumption easier, tastier, and more accessible to everyone. And the business is growing — fast.

They’re now looking for a Customer Service Executive to support this exciting growth across the UK and international markets.

YOUR OPPORTUNITY

If you're someone who brings passion, initiative, and a can-do attitude, this is the perfect role for you. You’ll play a vital part in delivering exceptional customer experiences while supporting the ongoing modernisation of their Dartmouth-based bakery site.

This is a great opportunity to join a purpose-driven company at a pivotal moment in its journey — and to grow with it.

WHAT YOU’LL BE DOING

Responding promptly and professionally to customer and consumer queries

Resolving customer issues efficiently and effectively

Acting as a communication bridge between the head office and bakery team

Managing manual orders within internal systems

Booking transport for collections and deliveries

Collaborating with cross-functional teams to resolve complex issues

WHAT YOU’LL BRING TO THE TABLE

Excellent written and verbal communication skills

A willingness to learn new systems and adapt to new processes

Proficiency in Microsoft Office, especially Excel, Outlook, and Word

Strong attention to detail

A positive, team-oriented mindset

PERKS & BENEFITS

Performance-related bonus scheme

Pension scheme

Cycle to work scheme

25 days annual leave + bank holidays

37.5-hour workweek

Flexible start and finish times

Mego Employment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers.