Location: Brighton (Central Brighton) Salary: £28,000 - £32,000 per annum Job Type: Permanent
A growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis.
This is an excellent opportunity for someone with experience in sales support, customer service, or account coordination who enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business.
As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service while providing administrative and operational support to the wider sales team.
Key Responsibilities
Booking and coordinating meetings for the sales team
Maintaining and updating CRM systems, ensuring all customer data is accurate and up to date
Answering inbound sales enquiries and directing customers appropriately
Preparing and issuing basic quotations
Supporting customers with queries relating to products, pricing lists, contract terms and services
Providing administrative support across both wholesale and direct sales channels
Liaising with internal departments to ensure a seamless customer experience
Managing sales documentation and contract administration
Building and maintaining strong relationships with customers and stakeholders
About You The successful candidate will have:
Previous experience in a Sales Coordinator, Sales Support, Customer Service or similar role
Strong organisational and administrative skills
Experience working with CRM systems
Excellent communication skills and a professional telephone manner
A customer-focused approach with excellent attention to detail
The ability to manage multiple priorities in a busy environment
Experience within telecommunications, technology or a related sector would be advantageous, but is not essential
Paying between £28,000-£32,000, depending on experience. Must be eligible to work in the UK. Working Pattern: Office-based initially, moving to a hybrid model with 2 days working from home