Apprentice Customer Experience Advisor

This role offers the opportunity to learn practical customer service, communication, office administration and project coordination skills while working alongside experienced team members You will help ensure customers are kept informed, supported, and treated with respect throughout their home transformation journey If you enjoy working with people, communicating clearly, and making a difference in communities, this trainee opportunity will help you develop valuable professional skills and experience

Training:
Customer Service Level 2 Apprenticeship Standard All workplace based

Training Outcome:
There may be the possibility of full time employment upon successful completion of the apprenticeship

Employer Description:

 

We specialise in insulation, heating and renewable energy solutions for blue chip clients, homeowners, tenants and landlords across the UK. Our clients and customers benefit from our range of expert services including installation, inspection, repair, and replacement.



Working Hours :
8.00am - 4.30pm with 30 minutes for lunch Friday hours slightly earlier finish 8.00am - 3.30pm. (no weekend working) Days to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Positive,Time management,Willing to learn


  • Location:
  • Type: Permanent
  • Recruiter: CITY OF SUNDERLAND COLLEGE
  • Posted: 23-Jul-2026
  • Posted on: findapprenticeship.service.gov.uk