Administration Apprentice - Emergency Preparedness

Provide administrative support to the National Response Centre Team and other emergency response functions/staff as required, including arranging and taking minutes of meetings, diary management and support to Heads of NRC Be responsible for the development and maintenance of various information databases of emergency plans, contacts, distribution lists and other relevant information Handle information effectively and in line with Caldicott and Information Governance Guidelines Be a point of contact for the Money and People Services (MaPS) system, including sourcing, ordering and receipting of goods, as well as the prompt raising, payment and recording of invoices Manage and respond to enquiries, escalating complex issues or matters requiring input from other colleagues where appropriate. Support the set-up of new incidents Undertake an appropriate operational role in support of ongoing incidents following completion of the required training. This may occasionally involve working outside of normal working hours and over a seven-day period at times Support the closure of incidents and the debriefing process. Provide cross cover to other parts of UKHSA, as and when required Support Portfolio work and undertake project work as required To ensure 24/7 responsiveness, doing the work necessary to protect public health in the UK, you may be required to work over a seven-day period at times

Training:
You will attain a Level 3 qualification in Business Administrator and learn skills to demonstrate a variety of knowledge skills and behaviours Training will take place in the workplace and online with our provider and you will have a dedicated 20% of your paid time towards your learning

Training Outcome:
After completion of the apprenticeship, it is expected that career progression will take the form of permanent employment in a role within administration or projects, dependent on the skills set and potential of the candidate Career progression will be supported

Employer Description:
The UK Health Security Agency (UKHSA) is responsible for planning, preventing and responding to external health threats, and providing intellectual, scientific and operational leadership at national and local level, as well as on the global stage.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. This will occasionally involve working outside of normal working hours and over a seven-day period at times.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience