IT Technician Apprentice

Configuration and installation of IT equipment such as new computers and peripherals Maintain the College IT inventory Technical tasks on networked computers and laptops Periodic printer maintenance•Check and clean monitors, keyboards and projector filters Check the functionality of all networking connections and active components - network cards,data outlets, patch leads, switches and routers Basic network user management: Create user accounts, change passwords and file sharepermissions Diagnose and report faults to product maintenance contractor when dealing with in warrantyissues Liaise with supplier or contractor in fixing simple faults Install and test software for use across the network Classroom support for operation of computers, peripherals, smartboards and software acrossthe network Use IT help desk software for all IT related jobs

Some additional working out of normal hours may be required where there are system problems. Time off in lieu will be given where this occurs.

We have a total of 400+ networked computers and approximately 50 laptops and 120 tablets for education and administrative purposes. Students also have their own computers, laptops and tablets.

Training:

The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.

The modules taught are:

Network Fundamentals Mobility and Operating Systems Cloud Fundamentals IT Business Principles

Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.

Training Outcome:

May lead to a permanent position at the end of the apprenticeship.

Employer Description:

Ellesmere College is a thriving co-educational independent school set in the beautiful Shropshire countryside. We offer a broad and balanced education for pupils aged 7–18, combining academic excellence with outstanding opportunities in sport, music, and the arts. Our ethos is rooted in nurturing individual potential and fostering a strong sense of community.

Working Hours :
Monday - Friday, 8.00am - 4.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness