Receptionist Apprenticeship

Duties will include:

To work to and promote the Reflections company values at all times Excellent and professional telephone manner Managing a busy switchboard, taking, and distributing messages when appropriate Meeting and greeting all learners, clients and visitors to Reflections Training Academy with a friendly and proficient persona The booking and allocation of client appointments for all learners and maintaining the ‘Model Database’ Recording, reporting and tracking learner attendance, producing statistics where required Maintenance of our learner database Booking of travel arrangements as and when required Full administrative support to Training Personnel Being helpful and informative to learners throughout their programme The monitoring and ordering of stationary as and when required Communication to employers over learner attendance Update promotional client information as and when required, to work alongside the marketing team Effective ongoing auditing of documentation to ensure full compliance Provide full support for all team members as and when required with regards to the current MI systems and learner queries Compiling audit review evaluations for Directors / Senior Management

Training:

Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.

These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.

You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.

If required we can also provide Functional Skills in maths and English throughout your apprenticeship.

Training Outcome:

You will be a fully qualified administrator with the possibility to specialise in other avenues such as management, marketing or recruitment.

Employer Description:
Reflections Training Academy has almost 40 years of experience in teaching hairdressing apprenticeships. We offer work-based learning which means learners are based in a salon, earning money whilst attending training sessions at Reflections on a regular basis. Here they will learn and develop their hairdressing skills and achieve a highly creative qualification. We have two Training Academies, centrally located in Birmingham and Bristol. Both Academies are City and Guilds approved centres and are funded by the Skills Funding Agency and the European Social fund.

Working Hours :
Monday - Thursday 8.50am - 4.30pm and Friday 8.50am - 4.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working