Apprentice Service Advisor

Be the welcoming smile that greets our customers and makes them feel at home Develop your automotive expertise to help customers understand their vehicle needs in a clear, friendly way Work alongside our talented technicians to ensure smooth service delivery Build genuine relationships with customers while keeping them updated on their vehicle's progress Help customers make informed decisions about their vehicle care Keep our service department running like a well-oiled machine Develop your product knowledge into valuable recommendations that help our customers You will report to the lead service advisor on a daily basis

Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment. Diarised visits from dedicated Trainer/Assessor. Attendance at Loughborough College for an Induction Day. (Induction to take place on the last Wednesday of the month that you are enrolled, 9:30am-3pm. Confirmation of date provided upon enrolment) Attendance at Loughborough College for Functional Skills (if required). On-the-job training. Off-the-job training.

Training Outcome:

Service advisor – Lead service advisor – Branch manager.

Employer Description:

At Lee Robinson Motor Services, we are committed to providing high-quality vehicle maintenance with a focus on reliability, expertise, and customer satisfaction. As a local car repair garage with two locations in Leicestershire, we have built a strong reputation for delivering affordable and professional car repairs, MOT testing, and full servicing.

Working Hours :
Monday - Friday: 9am - 5pm (hours can be flexed between 7.30am - 5.30pm).

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working