IS Support Technician Apprentice

Take details from customers about their IT problems Find and fix faults Track work in progress and record issues and solutions within          Helpdesk Software Update online knowledge banks and/or create Standard Operating  Procedures Service equipment like printers, projectors, Peripherals Set up new equipment and upgrade existing systems (PC’s, Printers) Assist Users with Software issues Give Basic handover training on Microsoft Products Monitor Backups

Training:
Information Communications Technician Level 3 Apprenticeship Standard

Training Outcome:
There will be the possibility of a full-time role upon successful completion of the apprenticeship

Employer Description:

ZF is one of the largest automotive suppliers in the world. ZF is a global leader in driveline, chassis, and active and passive safety technologies. The company has a global workforce of around 137,000 across 230 sites in 40 counties.

Working Hours :
Monday - Thursday, 8.00am - 4.30pm, Friday, 8.00am - 1.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative,Non judgemental,Patience