Accommodation Manager

Are you an experienced Accommodation Manager, Property Manager, Residence Manager or hospitality leader looking for a hands-on management role with real commercial influence?

Hub Students Dundee is looking for a commercially minded Accommodation Manager to lead the day-to-day operation, resident experience and commercial performance of The Hub, a well-established student accommodation provider in central Dundee.

The Hub currently manages 507 ensuite bedrooms across 113 HMO properties and has a strong reputation for affordable, well-located student accommodation. The business is now entering an exciting phase of reinvestment, with a major refurbishment programme underway to improve flats, buildings and resident spaces.

This is a key leadership role, working directly with the Company Directors to ensure strong occupancy, high standards, excellent resident satisfaction and full compliance across the site.

What's in it for you?

£37,000 - £40,000 salaryDiscretionary performance bonusPrivate healthcare assistanceDeath in service insuranceCompany pensionFree on-site parking33 days holiday including Scottish public holidaysMonday to Friday working hoursDirect involvement in commercial and operational decisionsOpportunity to help shape a growing business during a major investment phase

The Role

As Accommodation Manager, you will take ownership of site performance, leading the team and ensuring The Hub continues to deliver a safe, well-managed and positive experience for students.

Your responsibilities will include:

Leading, motivating and developing the site team across residence, compliance and customer serviceDriving resident satisfaction, retention, rebookings and online reputationEnsuring high standards across rooms, buildings, maintenance and communal areasManaging resident feedback, complaints and escalations professionally and quicklyEnsuring full HMO, health and safety, safeguarding and statutory complianceSupporting budget management, cost control and income deliveryIdentifying opportunities to improve occupancy, revenue, service and operational efficiencyWorking with the Directors and Maintenance Manager to support the ongoing refurbishment programmeMaintaining accurate records, reports and audit-ready compliance documentation

About You

We are looking for someone who is commercially aware, organised, people-focused and confident taking ownership of a busy accommodation operation.

You will need:

Leadership experience in student accommodation, PBSA, residential property, hospitality, hotels or a similar operational environmentStrong people management, coaching and communication skillsGood commercial awareness, including experience with budgets, KPIs or occupancy targetsA strong customer service mindset and the ability to resolve issues quickly and professionallyGood knowledge of health and safety, housing compliance or safeguarding responsibilitiesExcellent organisational skills and strong attention to detailGood IT skills and confidence using operational or reporting systemsExperience of the Dundee student market, PBSA sector, HMO regulations, StuRents Concurrent, ASRA, SAL or PropertyMark would be advantageous, but is not essential.

Apply Now

If you are an experienced operational leader looking for a hands-on management role with commercial responsibility and the opportunity to influence a growing student accommodation business, we would like to hear from you.

Apply today by attaching your CV to the link provided.