Infrastructure Support Apprentice

Carrying out daily IT and datacentre checks to ensure
systems are running smoothly Providing 1st line support to the company's global user base,
resolving issues in a timely manner Hands-on training and development across Windows Server
and networking technologies Assisting with the management and maintenance of cloud
services including Azure and Microsoft 365 Supporting the team with patching, updates and routine
maintenance tasks across the infrastructure Shadowing senior engineers and gaining exposure to a wide
range of IT disciplines as part of your apprenticeship
development

Training:
An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying. Information communications technicianLevel 3 (A level) Typical duration: 18 months Dedicated Performance Coach meeting once a week Functional Skills maths and English if applicable

 

Training Outcome:
Upon successful completion of the apprenticeship, we'd be
looking to bring you on board permanently as an Infrastructure Engineer. From there, the expectation is that you'll grow into a Senior Infrastructure Engineer role, with the potential to specialise further into dedicated roles within the business as your career develops

Employer Description:

Global IT Support - End to End IT services, worldwide, tailored to maximise efficiency and effectiveness across diverse industries.

Working Hours :
09:00 - 17:30, Days to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness