Transformation Programme Manager - Q2C

Transformation Programme Manager– Quote to Cash / IT Transformation London City, 2 days office 3 days Home £500 p/day - £550p/day| Inside IR35 | 6 Month Contract poss 9 months We are seeking an experienced Transformation Programme Manager/Director to lead a major Quote to Cash (Q2C) transformation programme, acting as the key bridge into a wider IT Transformation initiative This is a high-impact role responsible for delivering interim Q2C transformation outcomes while ensuring all outputs are fully structured, governed, and matured into requirements for the future-state IT transformation programme. ________________________________________ Role Overview The Programme Manager will lead delivery across multiple Q2C workstreams, spanning sales, delivery, engineering, customer support, and corporate functions. The role ensures: • Q2C delivers tangible interim transformation value • Business processes, data, and operational requirements are clearly defined • Outputs are progressed into IT Transformation requirements-ready artefacts • Strong alignment between business change and future-state technology design ________________________________________ Key Responsibilities • Lead delivery of seven Q2C workstreams, ensuring governance, milestones, risks, issues, and dependencies are managed effectively • Deliver interim Q2C transformation improvements while building a clear pathway into IT Transformation • Translate workstream outputs into structured, requirements-ready inputs for future-state IT design • Act as the coordination point between business transformation and IT transformation teams • Capture and document Europe-specific process, data, and operational requirements • Ensure all process revisions are fully documented (current, interim, and future state) • Facilitate workshops, design sessions, and governance forums across business and IT stakeholders • Maintain full programme artefacts including plans, process maps, requirement logs, RAID logs, and dependency trackers • Support change management, adoption, and operational readiness across impacted teams ________________________________________ Key Deliverables • End-to-end delivery plan and governance structure for all Q2C workstreams • Interim transformation outcomes delivered ahead of IT programme implementation • Fully documented process maps (current, interim, future state) • Requirements-ready workstream outputs for IT Transformation • Data transformation requirements aligned to process change • Full RAID, dependency, and workaround tracking across programme • Traceability between Q2C delivery and future-state IT solution design • Regular governance reporting and executive-level updates ________________________________________ Required Experience • Proven experience leading large-scale transformation programmes or complex business change initiatives • Strong understanding of Quote to Cash end-to-end processes (quoting, contracting, order management, delivery, billing, revenue, collections) • Experience managing multiple workstreams within structured programme environments • Background in IT transformation, business architecture, or enterprise change delivery • Strong experience bridging business operations and IT delivery teams • Experience delivering interim transformation alongside longer-term strategic programmes • Telecommunications, IT services, or enterprise infrastructure experience highly desirable • Experience working across European operating models beneficial ________________________________________ Skills & Competencies • Excellent stakeholder management and executive communication skills • Strong programme delivery discipline across multiple parallel workstreams • High attention to detail in documentation, governance, and process mapping • Ability to manage ambiguity and structure complex transformation environments • Strong influencing skills across business, IT, finance, and operations teams • Commercial awareness of how Q2C impacts revenue, customer experience, and operational efficiency @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk