General Surgery Apprentice

Provide administrative support (such as filing, scanning, typing, data input, photocopying, ordering, booking rooms). To assist and/or deal with (as appropriate) enquiries and information requests via face-to-face, telephone and email by way of message taking, conveying messages verbally and/or transferring calls, checking individual calendars as necessary, whilst maintaining confidentiality at all times. To respond to all emails, correspondence and telephone calls and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task. To provide administrative support to meetings, including preparing agendas and taking accurate minutes at relevant meetings. To provide administrative duties in a professional, polite and timely manner with attention to providing customer care of the highest standard. To input, retrieve and update information and records using the departmental and Trust computer systems, as required.

Training Outcome:

Upon successful completion, the apprentice may be able to apply for a substantive post at the Trust or undertake a further apprenticeship.

Employer Description:

The Royal Wolverhampton NHS Trust is one of the largest NHS Trusts in the West Midlands providing primary, acute and community services. We have been nationally recognised for providing excellence in healthcare; we are home to the busiest and most technologically advanced Cardiac Centre in the West Midlands.

Working Hours :
Monday to Friday, 8.30am - 4.00pm. Hours May Vary.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience