MIS (data management) Apprentice

Duties and Key Areas of Responsibility

Run ad hoc reports using approved data sources upon request Provide first-line support relating to MIS processes, reports, and data systems Monitor database integrity and report anomalies promptly Assist in maintaining reporting systems and tools Assist in maintaining automation processes and tools Assist in maintaining other MI systems to support effective access and retrieval of information Contribute to the review and continuous improvement of MI systems, processes, and documentation. Support the MIS Manager in gathering, validating, structuring, and submitting mandatory reports to the Department for Education (DfE) and other external bodies, liaising with academic staff where appropriate Support the wider Quality Team with general departmental administration Ensure effective quality control and continuous improvement in all aspects of the work and responsibilities of this post Carry out all duties in a confidential and sensitive manner Be aware of QAC's policies Commit to supporting the college's mission and values. Carry out all duties within the requirements of the Data Protection Act

Undertake training and development activities to build knowledge of MIS, data management, automation technologies, and further education funding and compliance requirements, including:

SQL and database querying Microsoft Excel and Power Query Data reporting and analysis Automation using Microsoft Power Automate Educational MI systems (including Databridge MiS) Further Education funding and compliance Data integration and ETL/ELT concepts XML and structured data formats Other systems and technologies relevant to the role Carry out any other duties appropriate to the post and as directed by the MIS Manager

This job description is current at the time of issue.  It should be recognised that, in keeping with organisational changes and development, it might be necessary to review the duties listed and to change them, in consultation with the post holder, to meet organisational objectives.

Training:

The apprentice will complete the Software and Data Foundation Apprenticeship (Level 2) with training delivered by Transworld Publications Services Limited (Protocol Consultancy Services). Training will take place through a combination of workplace learning and off-the-job training delivered at the employer’s premises and Protocol’s training centre in Birmingham City Centre, as required.

The apprentice will receive regular training and support throughout the programme, including workshops, coaching sessions, reviews, and independent study. In line with apprenticeship requirements, at least 20% of working hours will be dedicated to training and learning activities. The detailed training schedule will be agreed during induction and tailored to the apprentice's role and development needs.

Training Outcome:

The role provides comprehensive training and support, enabling the postholder to progressively build technical, analytical, and professional skills required to become an effective and independent MIS professional.

Porgression with company and higher level training.

Employer Description:

Queen Alexandra College (QAC) is a national residential College and registered charity that supports a diverse range of student/client abilities and needs. Our College provides education, training, and routes to independent living and employment through an innovative, holistic approach to learning and support.

We welcome students who come to our College from all over the country – as well as many who are local to us. All students, clients, and staff are supported within safe and well-resourced environments. We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources.

QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students, and clients whilst being responsive, innovative, and collaborative. Our College values drive how we work with students, clients, stakeholders, and as a team.

We continue to attract and retain staff of the highest calibre, who are proud of QAC’s achievements and who wish to be an integral part of our ongoing and future successes.

Working Hours :
8:30am–16:30pm Monday–Thursday with a 30-minute lunch break 8:30am–16:00pm Friday.

Skills: