Business Administration Apprenticeship

Develop and maintain effective external and internal customer relationships Provide effective assistance to engineers and regional offices Provide administration assistance to the Central Services Department; data input, issuing template letters, daily email correspondence between internal departments Answering incoming calls Responding to customer emails  Data entry  Undertake general office duties including filing and scanning Accurately data input into excel spreadsheets, Company in house service management data base and external customer databases Dealing with incoming and outgoing post

Training:
An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

 

Training Outcome:

We have a long successful history of training and retaining our Apprentices beyond their Apprenticeship with us and it would be our desired outcome that on completion of the Apprenticeship the Apprentice would take up a permanent Business Administration role within the Company.

Employer Description:

The Company was established in 1854 and our Head Office is based in Stockton - on – Tees with 12 regional offices throughout the Country.  We are a leading independent lift service provider; installing and maintaining all types of passenger and goods lifts, mobility equipment, escalators, and loading bay door and dock levellers and scissor lifts. 

Working Hours :
Monday to Friday 8.30am to 5.00pm with 1-hour unpaid lunch

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Initiative,Time management,Confidentiality,Able to develop relationships,Microsoft Office skills,Able to follow instructions