Customer Service Apprentice

General duties including:

Being the first point of contact for customers and suppliers. Providing prompt, professional support to customers and suppliers via phone and email. Manage customer bookings within a reasonable timeframe. Resolve queries efficiently. Additional administrative tasks.  

Training:

Training will be at North Lindsey College/ Doncaster College, where you will access a wide range of facilities on offer.  

Day release – You will undertake the L2 Customer Service Practitioner standard.

You will undertake Functional Skills for English and/or Maths if needed. You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a Customer Service Apprentice of the future!

Training Outcome:

Successful completion of the apprenticeship, could lead to a higher-level apprenticeship or full-time employment for the right candidate.

Employer Description:

Go Green Ltd have spent over 20 years building our offering to the now extensive waste container selection, as well as collection and disposal services. We cater to all industry sectors, offering nationwide coverage for our customers. Whether you’re in need of a quick skip hire, internal segregation bins for recycling or the careful removal of hazardous waste streams; with a customised approach to waste management, our bespoke services mean Go Green can tailor the right solution to each customer’s individual needs.

Working Hours :
Monday – Friday, 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental