Apprentice AI & Automation Practitioner
Support the development and implementation of AI and automation solutions for internal and customer-facing projects
Assist with Microsoft 365 Copilot deployments and user adoption activities
Help configure workflow automations using Microsoft Power Platform and other automation technologies
Support the development of AI assistants, chatbots and knowledge management solutions
Work with colleagues to analyse business processes and identify automation opportunities
Assist with gathering customer requirements and documenting technical solutions
Test AI solutions prior to deployment to verify quality and reliability
Support software integrations between business applications and cloud platforms
Monitor automated workflows and AI solutions to ensure ongoing performance
Produce user guides, process documentation and technical documentation
Assist with data preparation, cleansing and validation for AI applications
Learn and apply AI governance, responsible AI, cyber security and data protection best practices
Participate in project meetings and provide progress updates
Deliver a professional level of service when supporting colleagues and clients
Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Training Outcome:
On successful completion of the apprenticeship, there is the opportunity to progress into a permanent full-time position within the team.
Employer Description:
Millennium provides friendly, reliable IT, telecoms, security and AI services across the East Midlands. From fixed-price support contracts and phone systems to cyber security and AI tools that automate the everyday and unlock new ways of working, we keep your business running and innovating.
Working Hours :
Monday - Friday 9.00am - 5.30pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Microsoft 365 familiarity,Awareness of AI tools,Basic coding/scripting,Automation platform awareness,Understanding of APIs/data