Business Administration Apprentice

What you will do:

Act as front of house for the office and help create a welcoming, professional environment Welcome clients, visitors and partners and make sure they are directed to the right person Answer incoming telephone calls professionally and respond to basic enquiries Make outbound calls to clients to confirm appointments, provide updates or follow up agreed actions Schedule appointments and support the management of team diaries and calendars Provide day-to-day administrative support to RESTART Advisers and the wider delivery team Handle correspondence, scanning, filing and document management Update client and office records accurately and keep information up to date Support administrative processes connected with the RESTART Scheme Provide basic Information, Advice and Guidance when appropriate and once trained to do so Use Microsoft Office and internal systems to complete administrative tasks Handle personal and confidential information appropriately Keep accurate records and follow required processes Communicate clearly with clients, colleagues and external partners Complete your apprenticeship learning, training and assessments within agreed timescales Role model Get Set UK’s values and demonstrate the employability standards we support in others, including good attendance, punctuality, professionalism, communication and follow-through

Training:
Upon completion of your apprenticeship you will achieve the Level 3 Business Admin Apprenticeship Standard You will be assigned a mentor who will work with you on a one-to-one basis There will be workshops that you need to attend remotely via Teams In-house training will be given to support specifics of the role

Training Outcome:
Full training and development from amazing team leaders with regular mentoring Continuous exciting career and personal development opportunities

Employer Description:
Get Set UK is bursting with culture, energy, and opportunity - 83% of our employees love working for Get Set UK and find their job rewarding and inspiring. We are a high-performing people services provider, delivering a range of exciting government-funded programmes that are aimed at supporting people to find employment and gain qualifications. Our mission is to support and enable individuals to maximize their employment and career potential. We are changing the way employers hire by challenging mindsets, connecting them with valuable candidates, and empowering our customers to enhance their skills and confidently step back into employment.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Motivated and enthusiastic