Apprentice Business Administrator - Carpets and Flooring

The successful candidate will play a key role in guiding customers from initial enquiry through to project completion.

This position combines practical flooring knowledge with customer service, estimating, and day-to-day operational responsibility.

The applicant would be expected to be able to answer the telephone confidently, respond to emails and to serve customers face to face in the shop Administrative duties would involve creating invoices, typing estimates, tidying the shop, keeping a track of stock and managing the fitters

Training:

Business Administrator Level 3.

Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.

The apprentice will be required to complete:

Work towards gaining a full Qualification Employment Rights and Responsibilities Skills, Knowledge, and Behaviours Standard and End Point Assessment Functional Skills in English, maths, and ICT (if required)

Other training will be provided by the employer as required to enable the fulfilment of the job role.

Training Outcome:

We are looking for someone keen to learn all aspects of running the shop with a view to becoming a permanent member of our friendly team able to fully manage the shop.

Employer Description:
A small independent carpet and flooring retailer based in Hampton Hill, supplying floorcoverings to homes and businesses in the local area. We are recognised for excellent customer service and high-quality workmanship. Serving our community since 1989, we pride ourselves on being a friendly and supportive team. Our customers first point of contact is usually by a visit to the shop or an online enquiry both of which we aim to turn into a home visit to estimate and price for new flooring. We have a team of fitters to carry out the work once an order has been placed.

Working Hours :
Monday to Friday, 9am - 5pm. 9:30am - 2:00pm on Saturdays.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative