Sales Admin Apprentice

Sales Admin Apprentice at R&M Electrical Group Ltd.

Employed directly by R&M Electrical Group Ltd.

Southampton SO14 5JP.

NMW appropriate to your age.

Hours – to be confirmed at the interview.

Start date: September.

Main responsibilities include (but not limited to):

Performing a variety of administrative, logistical, and assistant-type duties, while supporting other team members for optimal productivity. Supporting the team on all aspects of the sales process through quotes, orders, receipts and despatch in order to provide a high level of customer support to new and existing customers. General administrative support includes: answering the phones, filing and dealing with e-mails. Keeping the stores area in an acceptable condition and always acting in compliance with the group's health and safety, environmental and quality management systems.

Other Duties:

Undertaking any other duties that are within the skill and capability of the individual as directed by the manager or other designated supervisors. All tasks to be performed in compliance with the group's health and safety and quality control systems, as well as any other applicable management systems and best practices implemented by R&M Electrical Group.

R&M Electrical Group Ltd was formed in 1987, based out of a small industrial unit in Southampton (UK). Our focus was on electrical distribution to local businesses. We’ve experienced considerable growth over the past three decades. We now employ over 330 people in over 24 locations worldwide, catering to multiple markets. We partner with an extensive network of quality and trusted electrical manufacturers across the globe. Having access to such a diverse product range, which often exceeds safety standards, means that we can provide solutions for all electrical needs.

We supply the complete scope of electrical products from cables to lighting, containment, and much more. Our electrical knowledge, coupled with extensive supply chain management expertise, also extends to bespoke solutions, major project delivery, export management, MRO supply contracts, and value-added engineered solutions.

In 2021, R&M Electrical joined the Niedax Group, meaning our family is now bigger, with a collective 65+ locations across the globe.

We pride ourselves on providing our clients with tailored supply solutions that lower their supply chain costs and increase efficiency, making electrical product supply and installation better, smarter, and safer.  

Training:

Completing a Level 2/3 Customer Service Apprenticeship Standard consisting of:

Knowledge and competence qualification in Customer Service Level 2/3. Functional Skills in maths and English if required. End-Point Assessment (EPA) - final test and observation.

The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers' wishes.

Notice of dates is agreed well in advance of a site visit. Training and assessment are conducted both on-and-off-the-job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.

Training Outcome:
Sales Team Member. Sales Rep.



Employer Description:

You will Employed directly by the branch

Working Hours :
Monday - Thursday 8.00am - 5.00pm, and Friday 8.00am - 4.00pm, with 1 hour unpaid lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative