Apprentice Administrator

This is a varied role that is central to the smooth running of the business.

You will receive full training on all your duties which will include:

Answer incoming telephone calls and respond to customer enquiries in a friendly and professional manner Schedule Customer testing Maintain and update customer records and booking systems Prepare and issue invoices accurately and in a timely manner Monitor outstanding invoices and follow up with customers regarding overdue payments Respond to emails and correspondence promptly Carry out general administrative duties Liaise with customers, suppliers, and colleagues to ensure excellent service delivery Assist with preparing reports and other office documentation as required Support the wider team with day-to-day administrative tasks

Training:

Business Administrator Level 3.

We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.

You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

Training Outcome:

Upon successful completion of your apprenticeship there will be opportunities for further training and development within your job role.

Employer Description:

AGG Electrical Testing offer a nationwide property maintenance service. The business was started by two brothers in 2006 working mainly with local schools and businesses but due to their commitment to delivering a tailored, personal and professional service to every customer and believing in fair pricing, honest communication and quality workmanship, the company has now expanded and supports over 3,000 schools and colleges across the UK, as well as many domestic clients and landlords.

Working Hours :
Monday - Friday 8am - 4pm 30-minutes lunch break

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience