Business Administrator Level 3 Apprentice

Respond to customer queries and service/helpdesk requests, providing professional and timely support Process purchase requisitions and support procurement administration activities Maintain accurate records and check work to ensure a high standard of quality Prioritise and manage multiple tasks while meeting agreed deadlines Use systems such as Microsoft Office, Teams and SharePoint to complete daily tasks Provide advice and guidance to customers, escalating complex issues when required Work closely with colleagues across HR, Payroll, Finance and Procurement services Support process improvements and contribute ideas to enhance customer experience and service delivery Complete apprenticeship learning, training activities and portfolio evidence alongside day-to-day duties Build skills in communication, stakeholder management, business processes and project working

Training:
Training will take place during working hours as part of the apprentice's role at UKSBS. Formal apprenticeship learning will be delivered fully online through Babington's blended learning programme, meaning there is no requirement to attend a college campus. In addition, apprentices will receive on-the-job training, coaching and support from experienced colleagues within the workplace The apprenticeship is delivered over 12 months, alongside day-to-day work activities, followed by an End Point Assessment period Apprentices will take part in regular online learning, coaching sessions, progress reviews and workplace development activities throughout the programme, supported by ongoing learning from colleagues and managers

Training Outcome:
We value our employees and recognise the importance of ongoing professional development in enabling you to fulfil your career ambitions, now and in the future Career opportunities extend across Customer Services, HR Operations, Procurement, Finance and IT

Employer Description:

UKSBS is a public sector shared service centre providing high quality HR, Payroll, Finance, Procurement and IT services and expertise to our partners. We are proud of the part we play in enabling our partners to achieve the best outcomes for the British people and the UK economy.

Working Hours :
37 Hour Week Monday to Friday Shifts to be confirmed

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental