Pump Service Engineer Apprentice

Main Duties and Responsibilities

Engineering:

Work on client sites performing general electrical and mechanical engineering duties to ensure that our pump systems are operating as specified Carry out maintenance, repairs, commissioning and installations of our pump stations and associated equipment Work with grey water and effluent systems and work within confined spaces Communicate effectively with the service team, providing reports and photos of pumps and associated equipment, with the use of a PDA and mobile phone Provide positive and helpful disposition and professionally communicate with customers Work independently or as a member of a team

Production:

Assemble parts to form standard and bespoke products for sale to customers Interpret dimensional drawings and data to build to accurate specifications Check and test products prior to dispatch Participate in electrical testing of outgoing and returned products

Sales

Converting raw customer enquiries into technical specifications and quotations which are tailored to suit clients’ requirements Logging and chasing sales quotations in line with our company procedure Managing sales from concept to completion to ensure customer satisfaction

Knowledge and Skills Required

Mechanical and electrical skills Mature communication skills The ability to deal professionally with customers Constructive interpersonal skills The ability to work independently or as a member of a team A positive personality and helpful disposition Flexible approach Trustworthy, honest and have integrity

Training:

This apprenticeship is taught over 12 months. You’ll gradually increase the amount of days working on-the-job as you progress through your learning journey and develop your understanding.

Months 1-3 (3 days a week in college)

You’ll learn the essentials of engineering:

Staying safe at work Working efficiently Reading drawings Using tools and equipment Understanding engineering workplaces

Months 4-6 (2 days a week in college)

You’ll start to move into a specialist pathway:

Manufacturing / Mechanical:

Machining Assembly Surface finishing Business improvement

Electrical / Mechanical:

Electrical principles Electrical testing Mechanical assemblies Project planning

Months 7 – 9 (1 day a week in college)

You’ll complete your specialist units and start preparing for assessment:

More advanced workshop tasks Project work Revision and consolidation

Months 10-12 (full-time in the workplace)

Build your portfolio Demonstrate your skills Work with your mentor Prepare for your Apprenticeship Assessment.

Training Outcome:

This apprenticeship offers a strong foundation for a long-term career in engineering. As your skills and experience grow, you will have the opportunity to progress into more specialised roles, such as becoming a fully qualified engineer. With further development, there may be opportunities to take on increased responsibility, advance into senior or supervisory positions, and continue your professional development within the engineering sector.

Employer Description:

Edincare has been established for over 30 years specialising in the manufacture, project design, sale, commission, service and repair of pumped drainage solutions. Over the last few years our business has been expanding rapidly due to new contracts and will be continuing expansion in coming years.

From our headquarters in Hemel Hempstead in Hertfordshire we offer nationwide coverage for the supply and maintenance of our products.

Working Hours :
This role requires flexibility to meet customer needs, including early starts and late finishes. Candidates must be adaptable and comfortable with a varied schedule.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness